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Terms of use

Use of the Website "" and of its sub-domains (jointly called hereinafter "the Website") is subject to acceptance of the present general terms of use (called hereinafter "TOU"). 

By logging into and using the Website the Web surfer (called hereinafter the "User") acknowledges that they have examined the present TOU, declares that they accept them without reserve, and undertake to comply with them.   

This website is freely and publicly accessible, intended for residents for the Republic of South Africa  

The Website is hosted by SERVIER using Microsoft AZURE having its registered office at 50 rue Carnot – 92284 Suresnes – France, +33 1 55 72 60 00 

Design and production of the Website has been undertaken by the company SERVIER, having its registered office at 50 rue Carnot – 92284 Suresnes – France, +33 1 55 72 60 00 

  1. Purpose  

    This Website is a space accessible to public that provide information about cardiometabolic diseases: hypertension, diabetes, high cholesterol and coronary disease. It also gives personalize content adapted to your condition, with recipes, physical exercises and relaxation exercises. It should be noted that we do not publish and we do not supply services addressed at children. 

    Servier Laboratories (South Africa) makes available to the Users information in the field of health, in compliance with the specific legal and statutory obligations of pharmaceutical laboratories, and in particular with the provisions of the Public Health Code.  

    It is however hereby stipulated that the Website does not constitute a medical or remote health service system. Consequently, information which is placed in it cannot be considered equivalent to a medical opinion or diagnosis, or take the place of a medical consultation with a health professional.  

    Similarly, this information cannot be interpreted as promotion or advertising for products, whether or not they are sold by Servier Laboratories (South Africa)  or the legal entities in its group. For all information concerning one of these products, we invite the Users to contact directly the legal entity holding the marketing authorisation of the product in question. 

  2. Intellectual property 

    All the content available on the Website, including, non-restrictively, the texts, graphics, pictograms, images, photographs, illustrations, sounds, audio and video data, and the Website's tree structure, browsing plan and logos, the design and organisation of its headings, their titles, the databases, their structure and content, the trademarks (referred to hereinafter as "the Content") is the exclusive property of LES LABORATOIRES SERVIER ( , and/or, if applicable, of its licensors or partners, and as such are protected by intellectual property law or by the provisions relating to image rights. 

    Only copying for private use is authorised pursuant to the Intellectual Property Code. 

    As a consequence, any representation, whether in whole or in part, of this Site by any means whatsoever, or reproduction of trademarks or logo, without LES LABORATOIRES SERVIER or Servier Laboratories (South Africa)'s express agreement is forbidden and shall constitute a counterfeiting. 

    The same applies for the databases appearing on the website of which Servier Laboratories (South Africa), LES LABORATOIRES SERVIERS or their partners are the producer, and which are protected by copyright 

    In any event, the User undertakes to keep and to copy each mention of copyright or of property rights indicated in all elements of the Website which it uses. 

  3. Information of a technical nature 

    You acknowledge having the skills necessary to access and use this site, and having checked that the computer configuration used is virus-free and in perfect working order.  

    You further acknowledge having been informed that the present site is accessible 24 hours a day and 7 days a week, except in case of force majeure events, maintenance reasons, computer difficulties, difficulties linked to the telecommunications networks structure or technical difficulties. 

    SERVIER may interrupt the site for maintenance reasons. Consequently, SERVIER gives no guarantee with this regard, and cannot be held liable for any damage inherent to the said uses of the Internet network, and of the IT and telecommunications systems, in particular, although this list is not restrictive: 

    – poor transmission and/or reception of all data and/or information on the Internet; 

    – external intrusion or the presence of computer viruses; 

    – failure of all reception equipment or of communication lines; 

    – any other malfunction of the Internet network preventing satisfactory operation of the Website. 

  4. Data Protection

     The website contains information, which is the property of Servier and/or its business partners. Unauthorised disclosure and/or use of this information may incur civil or criminal liability.

    Your personal information available on the website and which you supply to Servier when using the website will be used and stored in accordance with Servier’s Privacy Policy and Cookie Management Policy or as otherwise advised and subject to legislation.

    You guarantee that all information provided by you on or via the website is true, accurate, current and correct and you undertake to update the information as and when required.

    All information that you provide via the website may be stored electronically and with third parties, which parties are bound by strict levels of confidentiality. These electronic records shall be proof of the information unless you can prove otherwise.

    Servier takes all reasonable steps to protect your personal information and maintain confidentiality, including by making use of encryption technology. However, Servier cannot guarantee the security or integrity of any information you transmit to it online and you agree that you do so at your own risk.

    For further information please refer to the Privacy Notice in this Website 

  5. Cookies 

    Users are informed that when they browse the Website information may be stored in their browser or recovered from it, generally in the form of cookies. This information can relate to the User, the type of browser used, its browsing preferences, the Website (pages viewed, date and time of login, etc.) or its terminal (computer, tablet, smartphone, etc.), and is used principally to ensure that the Website is operating correctly.  

    Cookies do not enable Servier Laboratories (South Africa) to identify Users personally, but to collect information in a general manner when they visit the Website and enable them to have a personalised Web experience.  

    Servier Laboratories (South Africa) undertakes not to communicate the content of these cookies to third parties, unless they have an obligation to do so, as ordered by a judicial or administrative authority. When it logs on to the Website, the User is expressly invited to accept use of cookies present on the Website.  

    Similarly, when the User clicks on the icons dedicated to the social networks (such as, for example, Twitter, Facebook or Linkedin) present in the Website, and if it has accepted to receive cookies when browsing, these social networks can also leave cookies in its terminal. 

    The User can block the use of all or some of the cookies, or delete cookies previously installed in its browser: 

    via the cookie management configurator to enable it to obtain details on each category of cookies used and/or left on the Website, and to manage its preferences;  

    or by modifying its browsing parameters by viewing the help menu of the Internet browser used (Microsoft Internet Explorer, Apple Safari, Google Chrome, Mozilla Firefox, Opera, etc.), in particular in order to accept or refuse all cookies, to be informed when a cookie is issued, to view its validity, its duration and its content, and periodically to delete cookies. 

    Blocking certain types of cookies or deleting them may affect access to certain functions or pages of the Website or make this impossible, or make certain services offered on the Website inaccessible, for which Servier Laboratories (South Africa)  cannot be held liable For further information please refer to the Cookies Policy in this Website. 

  6. Use of the Website 

    Users undertake to use the Website: 

    in accordance with its intended use; 

    for private use, excluding all commercial or promotional activities, or activities for professional, promotional, marketing or commercial purposes; 

    in accordance with copyrights and all other types of intellectual property rights, in particular by preserving each indication of copyright or of ownership right mentioned in all elements of the Website which it uses; 

    without using a robot or any other automated means to access and use the contents of the Website, and without attempting to impede the Website; 

    without attempting to copy it, to reproduce it in whole or in part, to make it accessible or to distribute it or to share it by any means whatsoever with unauthorised third parties. 

    In addition, the information supplied on the Website is non-contractual and cannot be considered to be offers for services or products. 

    Under no circumstances do they constitute an assertion, a guarantee or an undertaking by Servier Laboratories (South Africa) concerning the products and services which are shown in it. 

    The User is also informed that information published on the Website cannot be considered equivalent to medical advice and cannot be used in place of the advice of a doctor. Consequently, Users must under no circumstances use this information to establish a medical diagnosis or to recommend a treatment and must consult a health professional authorised to dispense medical care. 

    Servier Laboratories (South Africa) cannot be held liable for any decision taken on the basis of any information contained on the Website, nor for any use which may be made of it by third parties. 

    It should also be noted that each user of the Website is responsible for taking all appropriate measures to protect and secure its own data and/or applications against any intrusion or contamination by any viruses present on the Internet. 

  7.  Accuracy and comprehensiveness of Website information 

    All information supplied to the Users on the Website is provided "as is", without any guarantee of any kind, whether expressly or tacitly, including, but not limited to, implicit guarantees of merchantable quality, aptitude for a particular use, or absence of infringement of copyright. 

    Servier Laboratories (South Africa) strives to ensure, as far as it is able, that the information distributed on the Website is accurate and up to date, when it is posted online. 

    However, it does not guarantee in any way the truthfulness, completeness, accuracy or comprehensiveness of the information and content made available to the Users on the Website, and reserves the right to amend or to correct, at any time and without notice, the content of information and documents published on the Website. 

    Consequently, Servier Laboratories (South Africa) declines all liability for any imprecision, inaccuracy, omission, or modification relating to information available on Website, in particular in the event of a change of the statutory or legal provisions, and due to any damage resulting from a fraudulent intrusion by a third party, in particular when it could lead to a modification of the information made available on the Website. 

    With this regard, Servier Laboratories (South Africa) cannot be held liable for the content of the present pages, or for any use which may be made of it by the User, to wit in respect of all direct or indirect damage caused by access to or use of the Website by any party or, alternatively, due to it being impossible to log on to it. 

    Sources of information published on are available upon request. You may post a request to Servier Laboratories South Africa (Pty) Ltd, P.O.Box 930, Rivonia, Gauteng, South Africa, 2130 

  8. Modification of the Website 

    Servier Laboratories (South Africa) reserves the right to modify the content of the Website and the data or information accessible via the Website and the present General Terms of Use, in particular in order to comply with all new applicable standards, legislation and/or regulations, and/or to improve Website performance.  

    In this case the amended General Terms of Use shall come into force from the date on which they are posted online. 

    The User is therefore recommended to keep itself regularly informed of the Website's General Terms of Use.  

  9.  Availability of the Website 

    Servier Laboratories (South Africa) strives to keep the Website accessible to Users 24 hours a day, 7 days a week.  

    However, Servier Laboratories (South Africa) cannot guarantee the Website's permanent availability and accessibility.  

    This being so, Servier Laboratories (South Africa) reserves the right to cancel, restrict, suspend or temporarily interrupt partial or total access to the Website, to its functions, or to all or part of the services offered on the Website, at any time, without notice or compensation, for any reason whatsoever, and in particular for technical maintenance reasons, on occurrence of an event of force majeure or unforeseen accident, IT problems, difficulties relating to the structure of the communication networks, or of any other technical difficulties. 

    Notwithstanding all the means used by Servier Laboratories (South Africa) and its technical service-providers, the User is informed that the Internet network is not reliable, above all in terms of relative security in terms of data transmission, of unguaranteed continuity of access to the Website, of unguaranteed performance in terms of speed of data transmission, and of propagation of viruses. It is also stipulated hereby that the Internet network and IT and telecommunications systems are not error-free, and that interruptions and malfunctions can occur.  

  10. Disclaimers and Limitation of Liability

    Servier Laboratories (South Africa) tries to ensure that the most sophisticated technology protects the information on the website. However, Servier Laboratories (South Africa) cannot be held responsible for any consequences that may result from the unlawful breach of copyright or unlawful dissemination of information by third parties copying information off the website. If you suspect a breach or where a breach may have taken place and this comes to your knowledge, please contact Servier Laboratories (South Africa) or the webmaster as soon as possible so that the problem can be addressed.

    The website and all information, content, tools and materials are provided by Servier Laboratories (South Africa) "as is" and on an "as available" basis without warranty of any kind.

    Servier Laboratories (South Africa) does not guarantee the operation of the website or the information content, tools or materials on the website.

    While Servier Laboratories (South Africa) makes every effort to ensure that the content and information on the website is complete, accurate and up-to-date, it makes no guarantee about the suitability of the products and services and provide no representation or warranty, express or implied, regarding the accuracy, correctness and completeness of information contained on the website.

    Servier Laboratories (South Africa) does not guarantee that the website, information, content, tools or materials included on the website, Servier Laboratories (South Africa)’s servers or any electronic communications sent by it are free from viruses or other harmful components.

    The views and opinions expressed on this website, links or attachments hereto do not necessarily reflect the views and/or opinions of Servier Laboratories (South Africa). Regardless of the vast professional knowledge and scientific expertise in the pharmaceutical fields related to its product offering that Servier Laboratories (South Africa) possesses, it cannot inspect all information to determine the truthfulness, accuracy, reliability, completeness or relevance thereof.; 

    Although Servier Laboratories (South Africa) is fully committed to providing you with the best possible service, it shall not be responsible for:

    • any interrupted, delayed or failed transmission, storage or delivery of information due to a power failure, equipment or software malfunction, natural disasters, fire, labour unrest, epidemics, pandemics, or any other cause beyond the reasonable control of Servier Laboratories (South Africa); or
    • any inaccurate, incomplete or inadequate information supplied by you and obtainable from the website.

    The website and all of its component elements, including text, graphics, images, hyperlinks and other materials supplied by third parties, are for general educational purposes only and must not take the place of professional medical advice. To the extent that clinical information may be provided on the website, it is based on best practice and/or current recommendations and guidelines, which may change from time to time. The information provided does not replace the advice of a registered health care practitioner. You should not discontinue any treatment you may be receiving on the basis of information reflected on this website without first consulting your health care practitioner and you should seek professional advice should any symptoms you may be experiencing persist.

    You agree to use the website at your own risk.

    Servier, its directors, employees, contractors and website contributors shall not be liable to you or any other person or entity for, and you agree to indemnify them against, any claim or damages of any kind, including for direct, indirect, special, incidental, punitive and/or consequential damages as well as loss of profit or the like whether or not in the contemplation of the parties, whether based on breach of contract, delict (including negligence), product liability or otherwise, arising from
    • Your use of the website or from any information, content, tools or materials included on or otherwise made available to you through the website, including any damage or alteration to your equipment, including but not limited to computer equipment, handheld devices and mobile telephones;
    • for any decision taken or acted upon as a result of reliance on the information or philosophies contained in or expressed on the website;
    • any of the events described in this clause;
    • your actions or omissions that result in a breach of these Website Terms and Conditions;
    • any links to other websites from this website. You also acknowledge that Servier cannot control the content of or the products and services offered on those websites; and/or
    • a denial of access to the website if you have log in privileges, should Servier have reason to believe that you are conducting activities that are illegal, abusive, would affect the integrity of the website or place Servier in disrepute.
  11. User's liability 

    If content on the Website is distributed by the User, whatever the nature thereof, the latter undertakes not to commit any actions or make any remarks which are contrary to laws, public order or public decency, or which are offensive, defamatory or discriminatory in nature, or threatening towards a person or a group of persons, or which breach the provisions of copyright, image rights, the private life of other people, medical secrecy or secrecy of correspondence. It may be held liable for any breach of this undertaking. 

    In general, the User undertakes to act respectfully, particularly regarding the other members of the Website.  

    The User is informed that in the event of a request by the competent authorities Servier Laboratories (South Africa) is authorised to transmit all login data allowing identification of the User if the latter appears to be at the origin of illegal content or actions. 

  12. Hypertext links 

    The present Website may contain links to other Websites published by third parties.  

    The presence of a hypertext link leading to a third-party Website does not under any circumstances constitute an approval of the Website or of its content by Servier Laboratories (South Africa). 

    Servier Laboratories (South Africa) exercises no control over these third-party Websites, and consequently declines any liability regarding the content of these Websites and any use which may be made of them by any User.  

    In addition, Servier Laboratories (South Africa) cannot be held liable as a consequence of information, opinions and recommendations made by third parties.  

    The User accesses and uses third-party Websites at its sole liability, at its own risk, and in accordance with the applicable terms of use on the said websites. 

    Users are consequently advised to check the terms of use and the confidentiality charters of these Websites before providing them with personal information.Users and visitors of the website cannot set up a hyperlink towards this site without LES LABORATOIRES SERVIER's prior express agreement. 

  13.  Applicable law The laws of the Republic of South Africa shall govern these Website Terms and Conditions.